12,480
Total Customers
PKR 8.4M
Active Loan Balance
342
Overdue Orders
18
Pending Credit Reviews
284
Active Loans
PKR 1.2M
Today Disbursed
PKR 890K
Today Repaid
2
Pending Fee Adjustments
96.8%
On-time Repayment Rate
3.2%
Overdue Rate
3
Pending Reconciliation
Admin Users
Showing 1–5 of 5
Roles
Permission Tree
| Permission Name | Code | Type | Route Path | Sort | Status | Actions |
|---|
Customers
Loan Applications
Loan Vouchers
Repayment Orders
Limit Increase Coupons
Audit Log
Loan Bills
Disbursement Records
Fee Adjustments
Account Transactions
Munsalik reconciliation runs by actual file batch. No fixed T+1 deadline is shown. Normal matches require no action; differences only need to be marked Processing or Handled.
Reconciliation Tasks
0
Total Products
0
Active Products
PKR 0
Highest Loan Limit
Loan Products
0
Total Institutions
0
Enabled Institutions
0
Customer Selectable
Payment Institutions
Loan Amount Term Rules
How rules work:
When a customer applies for a loan, the system matches the requested amount against these rules to determine available installment options. Only one active rule applies per amount. Rules are matched in order; the first matching active rule wins.
Collection Workbench
PKT (UTC+5) · Handle assigned cases, calls, follow-ups and PTP
Softphone online
Ali Hassan · Collection Agent
Allocation
Allocate overdue cases by province, amount, customer type and DPD
12
Unassigned cases
4
D15+ unassigned
3
Active agents
0 selected
Administrator can reassign allocated cases from the same action
Contact Strategies
Simple DPD-based automation with channel limits and PTP suppression.
Resource Slots