12,480
Total Customers
PKR 8.4M
Active Loan Balance
342
Overdue Orders
18
Pending Credit Reviews
284
Active Loans
PKR 1.2M
Today Disbursed
PKR 890K
Today Repaid
2
Pending Fee Adjustments
96.8%
On-time Repayment Rate
3.2%
Overdue Rate
3
Pending Reconciliation
Admin Users
Showing 1–5 of 5
Roles
Permission Tree
Permission Name Code Type Route Path Sort Status Actions
Customers
Loan Applications
Loan Vouchers
Repayment Orders
Limit Increase Coupons
Audit Log
Loan Bills
Disbursement Records
Fee Adjustments
Account Transactions
Munsalik reconciliation runs by actual file batch. No fixed T+1 deadline is shown. Normal matches require no action; differences only need to be marked Processing or Handled.
Reconciliation Tasks
0
Total Products
0
Active Products
PKR 0
Highest Loan Limit
Loan Products
0
Total Institutions
0
Enabled Institutions
0
Customer Selectable
Payment Institutions
Loan Amount Term Rules
How rules work: When a customer applies for a loan, the system matches the requested amount against these rules to determine available installment options. Only one active rule applies per amount. Rules are matched in order; the first matching active rule wins.
Collection Workbench
PKT (UTC+5) · Handle assigned cases, calls, follow-ups and PTP
Softphone online Ali Hassan · Collection Agent
Allocation
Allocate overdue cases by province, amount, customer type and DPD
12
Unassigned cases
4
D15+ unassigned
3
Active agents
0 selected Administrator can reassign allocated cases from the same action
Contact Strategies
Simple DPD-based automation with channel limits and PTP suppression.
Resource Slots